Privacy Policy

Who we are

Our website address is:

Personal Information

Personal information is information that is associated with your name or personal identity. Ani-Mall uses personal information to better understand your needs and interests and to provide you with better service. The types of personal information you provide to us may include name, address, phone number, e-mail address, IDs, passwords or credit card information.


Ani-Mall makes every effort to protect personal information by users of the website, including using firewalls and other security measures on its servers. No server, however, is 100% secure, and you should take this into account when submitting personal or confidential information about yourself. Ani-Mall assumes no liability for the interception, alteration, or misuse of the information you provide.

Online payments

The online payment system is a 3-D Secure Safeshop system driven by Sage Pay. Their servers are hosted with an international service provider and sit behind multiple electronic firewalls to protect transactional and banking information against unauthorised access from third parties, loss and fraud. Sage Pay is registered with the Payments Association of South Africa (PASA) as a Systems Operator and Third Party Payments Provider. They are registered with the Payment System Stakeholder Forum (PSSF) and Financial Services Board (FSB). They are also a Level 1 PCI compliant operator for credit card processing.

What personal data we collect and why we collect it


Our site may use a feature of your browser to set a “cookie” on your computer. Cookies are small packets of information that a website’s computer stores on your computer. Ani-Mall can then read the cookies whenever you visit our site. We may use cookies in a number of ways, such as to save your password so you don’t have to re-enter it each time you visit our site, to deliver content specific to your interests and to track the pages you’ve visited. These cookies allow us to use the information we collect to customise your experience so that your visit to our site is as relevant and as valuable to you as possible.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Shop account

If you purchase from our online shop, we store your details on our website. We do not store any payment details on the site.

How long we retain your data

If you contact us through a website form or purchase from our online shop, your information is stored for up to two years.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


The process of maintaining a website is an evolving one, and Ani-Mall may decide at some point in the future, without advance notice, to modify the terms of this Privacy Policy.

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